1-05-10.1 Designing Equitable Chargeback Systems
نویسنده
چکیده
IS departments have long wrestled with the concept of charging for both the use of computing resources and the services their staffs provide to customers. The growing complexity of the technical environment, especially the proliferation of client/server computing and the use of the Internet, introduces new issues into the chargeback debate. This article proposes alternative charging methodologies and outlines actions for implementing a chargeback system.
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